FAQ

ALYSON ROSE MAINLY SOURCES FROM ITALY AND FRANCE

 WE COLLECT AND SOURCE BOTH LOCALLY & ON OUR TRAVELS. ALYSON ROSE VINTAGE ONLY PURCHASES AND SELLS AUTHENTIC DESIGNER/LUXURY ITEMS-BOTH LIKE NEW AND PRE-LOVED.

ALL ITEMS ARE AUTHENTICATED IN LOS ANGELES, CA

ALL OF OUR ITEMS ARE FINAL SALE.

WITH MOST VINTAGE APPAREL PIECES, THE MARKED SIZE CAN BE VERY DIFFERENT THAN THIS SIZE IS TODAY THAT IS WHY ITS HIGHLY RECOMMENDED TO CHECK THE MEASUREMENTS INCLUDED MEASUREMENTS ON EACH ITEM. WE WILL ALSO NOTE MARKED SIZE (S-M) IF INCLUDED ON THE TAG BUT PLEASE CONFIRM THE MEASUREMENTS OF THE ITEM PRIOR TO PURCHASING SINCE SIZING RUNS UNIQUE TO EACH BRAND, STYLE AND YEAR.

SHIPPING

INTERNATIONAL EXPRESS SHIPPING (3-4 BUSINESS DAYS) IS A $55 FLAT RATE. DUTIES AND IMPORT FEES ARE ADDITIONAL AND PAID ON DELIVERY BY THE CUSTOMER. DOMESTIC GROUND SHIPPING (5-7 BUSINESS DAYS) IS A $15.00 FLAT RATE. PLEASE NOTE THESE TRANSIT TIMES ARE ESTIMATED AND ULTIMATELY DEPENDS ON YOUR FINAL SHIPPING LOCATION.

LOST/DAMAGED PACKAGES

YOU ASSUME RESPONSIBILITY FOR ANY/ALL MISSING PACKAGES. ALL PACKAGES ARE INSURED BY ALYSON ROSE UP TO $100. (FOR PACKAGES HIGHER VALUE INSURANCE WILL BE HIGHER) ALYSON ROSE IS NOT RESPONSIBLE FOR ANY DAMAGED/MISSING PACKAGES AND WILL ONLY BE RESPONSIBLE FOR AN INSURANCE CLAIM/REFUND UP TO $100 IF THIRD-PARTY SHIPPING INSURANCE IS NOT PURCHASED AT THE TIME OF THE ORDER. BUYER WILL BE RESPONSIBLE FOR FILING ANY SUBSEQUENT SHIPPING CLAIMS WITH THE SHIPPING CARRIER AND/OR INSURANCE COMPANY.